Lentiamo.co.uk Reviews

At Lentiamo.co.uk, various payment options are available for purchases. Customers can conveniently use major international credit or debit cards such as VISA, Visa Electron, Mastercard, Maestro, American Express etc. For those who prefer alternative payment methods, PayPal, Apple Pay, and Klarna are also offered. The payment process is designed to be secure and user-friendly. If customers encounter any challenges during the payment process, a dedicated customer service team is available to assist. Happy shopping!

Lentiamo.co.uk is an online optician that sells glasses, sunglasses, and contact lenses. The prices for their products vary. For example, glasses start from £54.00, which includes antireflective lenses. They also have a range of designer sunglasses with prices starting from £35.90 for Meller Yster Gold to £309.90 for Gucci GG1221S 001 56. They also offer contact lenses and eye care products. For instance, Lenjoy Monthly Day & Night (6 lenses) is priced at £23.29. They also offer best value lens packages such as Lenjoy Monthly Comfort (6 lenses) + Solunate Multi-Purpose 400 ml with case for £21.69. Please note that these prices are subject to change and it's best to check the website for the most current prices. Free delivery is available for orders over £57.00.

Lentiamo.co.uk is an online optician that offers a wide range of products. The offerings include prescription glasses, non-prescription glasses, blue light glasses, and sunglasses. In addition to eyewear, they also provide dioptric and non-dioptric contact lenses, coloured lenses, contact lens solutions, eye drops, and other eye care accessories.

The website features a variety of designer eyewear and offers free delivery for orders over £57. They have a collection of glasses starting from only £54.00, which includes antireflective lenses. There are over 80 models to choose from in their blue light glasses category.

For contact lenses, they offer daily contacts, two weekly contacts, and monthly contacts. Some of the popular products include Lenjoy Monthly Day & Night (6 lenses), DAILIES AquaComfort Plus (180 lenses), and Biotrue ONEday (90 lenses).

In terms of sunglasses, they stock original shades from various brands. Some of the popular ones include Ray-Ban Aviator Large Metal RB3025 001/51, Gucci GG1221S 001 56, and Versace 0VE 4361 GB1/87 53.

They also run a Bonus Scheme where customers can receive useful free gifts with every purchase. The website provides a convenient shopping experience with several delivery and payment methods, including Klarna. They offer regular shipping which guarantees product availability on a desired date at a favourable final price.

Customers have given positive reviews about their shopping experience on Lentiamo.co.uk, appreciating the quality of products and the prompt delivery service. However, some customers have mentioned that the packaging used for delivery is too big and does not fit through the letterbox.

Overall, Lentiamo.co.uk is a one-stop-shop for all eye care needs, offering a wide range of products from renowned brands at the most convenient prices.

Lentiamo.co.uk offers a 30-day return policy. Customers have the right to return goods within 30 days from the date of purchase. Contact lenses and glasses can be returned without having to give any reasons. After submitting a return request, Customer Service will provide a Freepost label via email. All returns must be sent within 30 days of receiving the order. Returns are accepted only after receiving a photo confirmation that the products are not damaged or unsealed. Refunds, credits, or exchanges are processed within 14 days of the order return arriving at the warehouse. Products must be returned in their original packaging, undamaged, and complete with all accessories. Contact lenses can only be returned if the packaging is undamaged, sealed, and presents no handwritten markings on the packaging.

Regarding the shipping policy, Lentiamo offers various payment options including major international credit or debit cards, PayPal, Apple Pay, and Klarna. In most cases, parcels are sent on the day of order placement. The estimated shipping date is displayed after selecting the parameters of the desired product. Lentiamo provides free shipping for all Lentiamo Collection eyewear. However, Lentiamo is not responsible for delays caused by the Royal Mail or suppliers. Currently, Lentiamo does not deliver to the Canary Islands, Isle of Man, Faroe Islands, the Channel Islands, and the United States. There might be a slight delay with the delivery due to customs clearance, which can prolong the delivery by 4-5 working days.

Reviews for Lentiamo.co.uk are mixed. Some customers have praised the company for its excellent service and fast delivery. They've also highlighted the reasonable prices and quality brands offered by Lentiamo. The customer service has been described as impeccable, with orders dispatched on time and staff always friendly and willing to help.

However, there are also negative reviews. Some customers have expressed dissatisfaction with the packaging, stating that it is too big and doesn't fit through the letterbox, causing inconvenience. Others have reported being misled to buy products that were not fit for purpose. There have also been complaints about shoddy customer service, with the company advertising products they don't have in stock and offering delivery dates that are not met. Some customers have had to wait for refunds after cancelling their orders.

Overall, the company has a 2.6 rating on Trustpilot, with 59% of reviews being 5-star and 37% being 1-star. It's important to note that experiences vary, and these reviews represent a snapshot of customer opinions.

Lentiamo.co.uk is an online optician based at 4 Bloomsbury Square, London WC1A 2RL. They can be reached by phone at 0800 249 4219 or +44 2037 696134 from Monday to Friday, 7:30 to 15:00. If you call outside these times, you can leave a message and they will get back to you as soon as possible. For email support, you can use the following addresses depending on your query:

• General inquiries: info@lentiamo.co.uk
• Orders: orders@lentiamo.co.uk
• Returns and refunds: returns@lentiamo.co.uk
• Suggestions and other comments: suggestions@lentiamo.co.uk You can also contact their data protection officer at privacy@lentiamo.com. If you have any other concerns, you can find answers to common customer queries on their frequently asked questions page. For help buying contact lenses, you can contact Lentiamo.co.uk for fast customer service. Their professional team of contact lenses experts is available Monday to Friday, 8am to 4pm.